Effective Date: 11/05/2025
Trademarx (“we,” “us,” or “our”) provides digital intellectual property and business registration services, including trademark registration, trademark renewal, MSME (Udyam) registration, ISO certification assistance, IEC registration, and related filings. As these are professional services delivered electronically, we do not ship any physical products, and this policy explains how service “delivery” and exchanges work instead.
All services offered on trademarx.in are delivered digitally. There is no physical shipment involved. Upon successful payment, our team begins processing your application, and all deliverables — including filing acknowledgements, government receipts, certificates, and correspondence — are shared with you electronically via email and/or your account dashboard.
Typical turnaround times for filing and acknowledgement are shared with you at the time of order confirmation, and generally range from 24 hours to a few business days, depending on the service selected. Timelines for final approval, registration, or certification are determined by the relevant government authority and are outside our control.
As our services are customized to the information you provide (such as your brand name, business category, or applicant details), they cannot be “exchanged” in the way a physical product would be. If you notice an error in the details submitted for your application, please contact us as soon as possible so we can correct it before filing is submitted to the relevant authority. Once a filing has been submitted, changes may require additional government fees and procedures as prescribed by the concerned authority.
If you do not receive an acknowledgement or update within the communicated turnaround time, please reach out to our support team so we can investigate and resolve the issue promptly.
For any questions regarding service delivery timelines, please contact us:
We reserve the right to update or modify this Shipping and Exchange Policy at any time. Changes will be posted on this page, and the “Effective Date” at the top will be updated.