Effective Date: 11/05/2025
At Trademarx (“we,” “us,” or “our”), we provide professional intellectual property and business registration services, including trademark registration, trademark renewal, MSME (Udyam) registration, ISO certification assistance, IEC registration, and related filings. This Cancellation and Refund Policy explains the terms under which cancellations and refunds are handled for orders placed through trademarx.in.
You may request cancellation of your order at no cost within 24 hours of payment, provided that we have not yet commenced any filing, drafting, or submission with the relevant government authority (such as the Trademark Registry, Ministry of MSME, or ISO certifying body) on your behalf.
Once our team has commenced work on your application — including drafting documents, preparing filings, or submitting your application to the relevant government portal — the professional service fee becomes non-refundable, as the effort and resources committed cannot be reversed. Any statutory or government fee already paid to a government authority on your behalf is non-refundable under any circumstances, since such fees are collected and retained by the respective government department and not by Trademarx.
Refunds of the professional service fee may be considered in the following situations:
Refunds will not be provided where the application is rejected, objected to, or opposed by the relevant government authority for reasons outside our control, or where incorrect or incomplete information was provided by the applicant.
To request a cancellation or refund, please contact us with your order details:
Approved refunds will be processed to the original mode of payment within 7–10 business days, subject to processing timelines of the respective bank or payment gateway.
We reserve the right to update or modify this Cancellation and Refund Policy at any time. Changes will be posted on this page, and the “Effective Date” at the top will be updated.