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Application Number:4504030
Status:
Registered
Class:9
Filing Date:Mon, 18 May 2020

Trademark Information

TrademarkCONTACT LENS
Trademark TypeWordmark
Class9
Application Number4504030
Nature/Scope of businessRecorded or downloadable computer software for contact center management and operation; recorded or downloadable computer software for call center management and operation; recorded or downloadable computer software for providing customer service and customer support; recorded or downloadable computer software for managing and tracking customer service agent performance and workflow; recorded or downloadable computer software for providing analytics to call centers and contact centers using artificial intelligence and machine learning; recorded or downloadable computer software for providing post-call analytics to call centers and contact centers; recorded or downloadable computer software for providing theme and trend detection and grouping of communications with customer service and customer support agents using machine learning; recorded or downloadable computer software for providing real-time analytics of live calls to call centers and contact centers for tracking, prioritizing, resolving, assisting and escalating calls and customer issues; recorded or downloadable computer software for providing real-time analytics of live calls to agents of call centers and contact centers for real-time awareness of issues and suggestions to resolve those issues; recorded or downloadable computer software for transcribing and indexing calls to call centers and contact centers; recorded or downloadable computer software for compiling, indexing and creating a searchable database of calls and contacts to call centers and contact centers; recorded or downloadable computer software for identifying and categorizing calls to call centers and contact centers based on call sentiment, characteristics and keyword phrases; recorded or downloadable computer software for providing post-call training, coaching and feedback to agents in call centers and contact centers to improve agent performance.
PublicationIn Journal No. 2144
Status
Registered
Applicant: AMAZON TECHNOLOGIES, INC.
Applicant Address410 Terry Avenue North, Seattle, Washington 98109, USA
JurisdictionDELHI
AgentAZB & PARTNERS
Agent AddressPLOT NO. A-8 SECTOR-4 NOIDA 201301

Frequently Asked Questions

What is the status of trademark CONTACT LENS? ▾
The trademark application number 4504030 is currently marked as "Registered" in the official trademark registry.
Who is the owner of trademark CONTACT LENS? ▾
The trademark application number 4504030 is owned by AMAZON TECHNOLOGIES, INC..
Which class does trademark CONTACT LENS belong to? ▾
Trademark application number 4504030 is filed under Class 9, which relates to the specified goods and services.
Who is the trademark agent for application 4504030? ▾
The trademark agent associated with application number 4504030 is AZB & PARTNERS.
Was trademark CONTACT LENS published in the journal? ▾
Yes, trademark application number 4504030 was published in Journal No. 2144.
What is trademark CONTACT LENS? ▾
Trademark application number 4504030 relates to "Recorded or downloadable computer software for contact center management and operation; recorded or downloadable computer software for call center management and operation; recorded or downloadable computer software for providing customer service and customer support; recorded or downloadable computer software for managing and tracking customer service agent performance and workflow; recorded or downloadable computer software for providing analytics to call centers and contact centers using artificial intelligence and machine learning; recorded or downloadable computer software for providing post-call analytics to call centers and contact centers; recorded or downloadable computer software for providing theme and trend detection and grouping of communications with customer service and customer support agents using machine learning; recorded or downloadable computer software for providing real-time analytics of live calls to call centers and contact centers for tracking, prioritizing, resolving, assisting and escalating calls and customer issues; recorded or downloadable computer software for providing real-time analytics of live calls to agents of call centers and contact centers for real-time awareness of issues and suggestions to resolve those issues; recorded or downloadable computer software for transcribing and indexing calls to call centers and contact centers; recorded or downloadable computer software for compiling, indexing and creating a searchable database of calls and contacts to call centers and contact centers; recorded or downloadable computer software for identifying and categorizing calls to call centers and contact centers based on call sentiment, characteristics and keyword phrases; recorded or downloadable computer software for providing post-call training, coaching and feedback to agents in call centers and contact centers to improve agent performance.".

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