
| Trademark | automateCRM |
| Trademark Type | Wordmark |
| Class | 42 |
| Application Number | 8116025 |
| Nature/Scope of business | [CLASS : 42] Software as a service (SaaS), platform as a service (PaaS), application service provider (ASP) services, and cloud computing services featuring software for unified customer relationship management, customer operations management, business process management, business process automation, workflow automation, process orchestration, artificial intelligence, machine learning and agentic automation; providing online non-downloadable software for storing, managing, tracking, analysing, securing and reporting customer data, business data, transactions, communications, interactions, activities, tasks, documents and operational data; providing online non-downloadable software for sales management, lead management, opportunity management, marketing automation, campaign management, customer engagement, customer service, customer support, help desk, ticketing, service requests, escalation, service-level management and customer success management; providing online non-downloadable software for project, programme, task, resource, milestone, dependency, time, work and portfolio management; providing online non-downloadable software for field operations management, field service management, field force automation, beat planning, route planning, mapping, site visits, inspections, geo-location tracking, trip management, expense management, mobile workforce management and collection of field data, images, documents and location information; providing online non-downloadable software for customer loyalty, rewards, membership, community, partner, dealer, distributor and stakeholder relationship management; providing online non-downloadable software for product, catalogue, price book, quotation, order, inventory, billing, invoicing, payment, store, warehouse, stock, procurement and vendor management; providing online non-downloadable software for asset lifecycle management, asset tracking, installation, commissioning, inspection, maintenance, preventive maintenance, service history, warranty, repair and field service operations; providing online non-downloadable industry-specific customer relationship management, customer operations and business operations software for manufacturing, retail, healthcare, hospitals, clinics, pharmacies, hospitality, real estate, construction, logistics, distribution, field services, professional services and other industries; providing online non-downloadable software for designing, modelling, configuring, testing, publishing, executing, monitoring, managing and optimising workflows, business rules and multi-step business processes; providing online non-downloadable software for triggering actions, routing and assigning work, managing work queues, applying conditions and decisions, collecting data, creating and updating records, invoking software functions, sending communications, managing approvals and coordinating actions across users, applications, data sources and systems; providing online non-downloadable software for coordinating work performed by human users, artificial intelligence agents, software agents, robotic process automation systems and other automated systems; providing online non-downloadable software for generating and executing automated, autonomous and semi-autonomous processes, actions and tasks; providing online non-downloadable artificial intelligence, generative artificial intelligence, conversational artificial intelligence, predictive artificial intelligence and machine learning software for processing, understanding, analysing, classifying, extracting, searching, generating and summarising text, speech, images, documents, data and tasks, making recommendations, supporting decisions and initiating actions; providing online non-downloadable chatbot, virtual assistant and task-oriented artificial intelligence agent software; providing online non-downloadable software for facilitating interaction, communication, collaboration and actions between humans and artificial intelligence agents and between artificial intelligence agents; providing online non-downloadable software for creating, configuring, building, deploying, connecting, managing, updating, training, testing, evaluating, monitoring and governing artificial intelligence agents, agentic systems, algorithms and models; providing online non-downloadable software for registering and managing tools, skills, memory, knowledge, prompts, instructions, guardrails and permissions used by artificial intelligence agents; providing online non-downloadable software for human review, human approval, human-in-the-loop controls, access control, authentication, authorisation, policy enforcement, audit trails, execution histories, observability, accountability, security and governance of automated systems, artificial intelligence systems and artificial intelligence agents; providing online non-downloadable software for process intelligence, process analytics, operational intelligence, performance monitoring, time and motion analysis, queue analysis, work-in-progress analysis, service-level monitoring, bottleneck and constraint detection, throughput analysis, forecasting, simulation, comparison and optimisation of business processes; providing online non-downloadable low-code and no-code software development tools for creating, configuring, customising and managing data models, modules, forms, fields, layouts, user interfaces, applications, reports, dashboards, workflows, business processes and artificial intelligence agents; providing online non-downloadable software for integration of computer systems, business applications, databases, communication channels, telephony, messaging services, electronic mail, calendars, application programming interfaces, web services, artificial intelligence models, tools and third-party software services; providing online non-downloadable software for creating, publishing, connecting, governing and managing application programming interfaces, software tools, integrations and machine-invocable business processes; design, development, configuration, customisation, testing, implementation, integration, hosting, maintenance, updating and technical support of customer relationship management, customer operations, business process automation, workflow orchestration, artificial intelligence, artificial intelligence agent and agentic automation software; computer software consultancy, artificial intelligence consultancy, technology consultancy and consulting services relating to the design, implementation, integration, governance and optimisation of the aforesaid software and technology solutions. |
| Status | Ready for Examination |
| Applicant: | NILAY KHATRI TRADING AS AUTOMATE SMB ENTERPRISES |
| Applicant Address | Flat No. New 3/1, Ganesha Block, Dinnur Main Road, Sultanpalya, Bengaluru, Karnataka – 560032 |
| Jurisdiction | CHENNAI |
| Agent | MADHU KHATRI[32710] |
| Agent Address | 3 N 2 Kudi Bhagtasani Housing Board, Jodhpur, Rajasthan ,342005 |
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